Patient Access
We run all our surgeries by an appointment only system, patient preference for face to face or telephone consultation is always considered and our reception team will also help assist you in making the appropriate appointment type. Appointments can be booked by visiting the surgery or telephoning, and a number of Practice Nurse and HCA appointments are also available to book online. We also operate an online consultation service which can be accessed via the eConsult link, this is a secure, easy and efficient way for patients to contact the Practice with health concerns or for general admin assistance such as requesting sick notes and test results.
Triage Service for Urgent Appointments
The Practice operates a Triage System for all urgent, same day appointments requests. Patients will be asked for a brief indication of the problem and asked to leave contact details, which are added to the list for the Triage nurse to return the call.
The Triage nurse may offer advice or make you an appointment. Patients may be offered an appointment with the most suitable clinician and in some cases this may not be a GP. The Practice is able to offer patients personalised care which is provided by our experienced staff members and includes GP’s, Advanced Nurse Practitioners, Physiotherapists, Clinical Pharmacist, Pharmacy Technician, Well being Co-ordinator, Dementia Nurses, Practice Nurses, Health Care Assistant and Phlebotomist.