Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

Your account will show you all your repeat medicines and dosage and you can choose the ones you need.

You can also:

  • drop your repeat slip in at the surgery by hand to the dispensary (Open 8.30AM – 6.30PM [closed between 1PM -3PM])
  • post your request to us via Royal Mail
  • personally post the request in on of our 2 prescription boxes

We do not take repeat prescription requests over the phone or email.

Collecting your prescription

You can usually collect your prescription from the dispensary one week after you have ordered it. 

During busy periods such as bank holidays and Christmas we ask patients to allow extra time for collection and we will accept repeat prescriptions requests earlier than usual. 

You may, from time to time, need to wait for your prescription, or find a queue at our dispensary window. We ask that you consider this when attending and remain patient and respectful to our staff. 

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the surgery about your prescription:

  • speak to a member of our dispensary team
  • ask for an appointment with our clinical pharmacist

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription charges

Find out more about prescription charges (

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.