The easiest ways to order repeat prescriptions are:

• using your NHS account (through the NHS website or in the NHS App)

Your account will show you all your repeat medicines and dosage and you can choose the ones you need.

You can also:

• drop your repeat slip in at the surgery by hand to the dispensary (Open 8.30AM – 6.30PM [closed between 1PM -3PM])
• post your request to us via Royal Mail
• personally post the request in on of our 2 prescription boxes

We do not take repeat prescription requests over the phone or email.

You can usually collect your prescription from the dispensary one week after you have ordered it. 

During busy periods such as bank holidays and Christmas we ask patients to allow extra time for collection and we will accept repeat prescriptions requests earlier than usual. 

You may, from time to time, need to wait for your prescription, or find a queue at our dispensary window. We ask that you consider this when attending and remain patient and respectful to our staff. 

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

• Go to Medicines A to Z (nhs.uk)

If you would like to speak to someone at the surgery about your prescription:

• speak to a member of our dispensary team
• ask for an appointment with our clinical pharmacist

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription charges

Find out more about prescription charges (nhs.uk).

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

• Find a pharmacy (nhs.uk)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

For patients (who are UK residents) going to travel outside the UK requesting medication:

• It is the patient’s responsibility to check arrangements on how to obtain prescribed medicines in the country they intend to go to before leaving the UK (1). For travelling with controlled drugs see page 2.
• If a patient is going abroad, it is recommended that prescribers only prescribe at NHS expense a sufficient supply of regular medications for the patient to get to the destination and find an alternative supply of medication (1,2). The NHS should only supply a maximum of 3 months.
• The NHS’s duty of care regarding prescribing ends where a patient has been absent or intends to be away from the United Kingdom for a period of more than three months (2).
• Patients who return to the UK for the purpose of obtaining medication, or who use a local proxy to request prescriptions on their behalf should be refused supply.
• Patients should be advised to check the regulations on taking medicines out of the UK and into the destination country (1) – further information is available on the NaTHNaC - Medicines and travel website.

Further information and guidance is available for patients in the below document. 

Prescribing for Patients Travelling or Living Abroad.pdf