Online Services

Online Services

Connect to your GP services online and save time. Quick, easy and secure.

Non-urgent advice: Please read carefully

When you have completed this process you will not be able to order any medication for at least 48 hours, we have to process your request you do not need to come to the surgery with a form unless you have never used an online service with us before.

You can also register for online services by calling the Practice.

  • Complete the form and print off (link to online registration letter) or complete when you are at the surgery.
  • You will need to bring photo ID and proof of address with you.
  • We will then give you a registration letter for you to take home and register on line using the details from the letter.

Patient Access

Online services allow you to:

  • book, check or cancel appointments with a GP, nurse or other healthcare professional 
  • order repeat prescriptions
  • see parts of your health record, including information about medicines, vaccinations and test results
  • see communications between your GP surgery and other services, such as hospitals

How to register for Online Services

  1. Open the website
    • Click “register”
    • “Have you received a registration letter from your practice?” – click NO
    • Now enter your postcode in the box. Then click Next

This will provide you with a list of surgeries to pick from- select Bunbury – then next

  • Now enter your name, Date of birth, top line of your address, postcode and create a password ( can be the same as you used before) then next
  • Answer security questions, tick terms and conditions and email if it isn’t there already

We then receive the request and within 48 working hours (ie not straight away) we will give you access to what you could already use.

If you have not used our on online service before you will need to print off and complete a registration form and personally come into the surgery. The document can be downloaded below.

When you are able to use the website you will receive an email from “EMIS Notification System [email protected]” titled “Patient Access Registration Submitted”. You will then be able to order medication.

If you register today it will be at least 48 hours before you can order medication. If you need medication in the meantime please bring your repeat slip to the surgery.

Non-urgent advice: Having Problems?


You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

What the NHS App does

  • get advice about coronavirus – get information about coronavirus and find out what to do if you think you have it.
  • order repeat prescriptions – see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to.
  • book appointments – search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments.
  • check your symptoms – search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you.
  • register your organ donation decision – choose to donate some or all of your organs and check your registered decision.
  • find out how the NHS uses your data – choose if data from your health records is shared for research and planning.
  • view parts of your GP record – including information about medication, allergies, vaccinations, previous illnesses and test results.
Quote / Testimonial:

If you’re a patient at our practice you can use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

For more information go to

Get Started

Get the app

Non-urgent advice: Having Problems?

Download the NHS App

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at